Hampton Roads Bankshares, Inc., and its affiliate, Bank of Hampton Roads recognize and respect your expectations that your private information be protected. When you provide us with information, you can be sure that we will hold that information in strict confidence. We have never shared nonpublic personal information except as permitted by law, and we will continue to safeguard your privacy.

Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.


Categories of Information That We May Collect

We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications or other forms, such as: your name, address, social security number, assets, and income.
Information about your transactions with us or others, such as: your account balance, payment history, parties to transactions, and credit card usage.
Information we receive from a consumer reporting agency, such as: your credit worthiness and credit history.

Categories of Information That We Disclose

We do not disclose any nonpublic personal information about our customers or former customers to anyone, nor between affiliates, except as permitted by law, but we may disclose all of the above information that we collect as described above to service providers.

We may share information with an outside company that assists us in providing customers with products and services. These companies act on our behalf and are also obligated to keep the information that we provide them confidential. We do not share any information with other companies for them to send you non-requested marketing information.

Information may also be exchanged with consumer reporting agencies and provided when legally required or permitted in connection with litigation, fraud investigation, or an acquisition or sale.


Website Visitors Privacy

You may visit our Website to find out about products and services, marketing information, and career opportunities without providing any information about yourself. Currently we do not use tracking devices, such as "Cookies," and we do not gather data regarding your visits to our Website.

Our Commitment to You

Bank of Hampton Roads is committed to continue to provide quality products and services with our high level of integrity regarding personal privacy. If you have any questions regarding our Privacy Policy or any of the products we offer, please call us at (757) 217-1000, or visit one of our 17 conveniently located offices.

National Do Not Call Registry

Bank of Hampton Roads supports the National Do Not Call Registry.  To have your phone number added to the National Do Not Call Registry, you may call 1-888-382-1222 or register at www.fcc.gov/cgb/donotcall.  While this will stop most calls, you may still receive calls from businesses where you are a customer.

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