One quality that distinguishes the Bank of Hampton Roads from our competitors is our genuine commitment to providing customers with friendly, personalized service. We treat our customers like our friends; we know that our success is based on their happiness and satisfaction.
Here are just a few examples of the old-fashioned courtesies we extend to our customers.
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Most of our offices are open over 50 hours per week to provide you with convenient, friendly service. |
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Lobby Hours: |
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Monday through Thursday: 9:00 - 4:30 |
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Friday: 9:00 - 7:00 |
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Saturday: 9:00 - 12:00 |
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Drive-Through Hours: |
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Monday through Thursday: 8:00 - 6:00 |
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Friday: 8:00 - 7:00 |
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Saturday: 9:00 - 12:00 |
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We always have free coffee and cookies at our offices.
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We offer free checking accounts to senior citizens, nonprofit organizations, minors, and students.
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We still offer a Holiday Club as a convenient way to save money for the holidays. As a Holiday Bonus, if you make 49 consecutive and timely deposits of the same amount into your account, we will make the 50th deposit for you.
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We process most loans in 24 hours.
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We provide our Solid Gold (over 55) customers with special parking spaces that provide the closest access to our offices.
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We will call you, at the number you provide, if you do not have sufficient funds to cover checks that are presented for payment on your account. |
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We will remind you if your installment loan is nine days past due. |
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